Our Managed IT Services packages are designed to help you manage your IT as well as your costs; while only paying for what is important to your business needs. All of our Managed IT Services offerings include 24 x 7 access to our support team, included support hours, enterprise grade managed Anti-Virus and hourly rate discounts. Whether you are looking to outsource all your IT needs to a trusted and certified IT provider or augment your current IT team to allow them to focus on their more important tasks, we have a plan that is right for you. Below are our three Managed Remote IT Services plans for outsourcing your IT; if you have a need that you don't see listed, such as just outsourcing level 1 help desk, just give us a call.

 

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Managed Remote IT Services
Monthly Prices As Low As… $25 Per PC
$50 Per  Server
$63 Per User $90 Per User
Service Type / Description Essential Premier Ultimate
Remote Support Hours Included Up to 5 * Unlimited Unlimited
24 Hour Access to Support Teams - Tier 1 (Critical) Issues X X X
Direct to Support Phone Number ----- X X
Target Response Times ----- STANDARD ADVANCED
Hourly and On-Site Rate Discount X X X
"First 90 Days" Money Back Guarantee ----- X X
LogicCloud IT and Network Technology Health Standardization Discounts - No Local On-Site Travel Fees ----- X X
Workstation Maintenance - Managed Anti-Virus, Patch Management (OS and 3rd party), Managed Secure DNS, Scheduled and Demand Basic OS Maintenance X X X
Server Maintenance - Managed Anti-Virus, Patch Management, Managed Secure DNS, Scheduled and Demand Basic OS Maintenance X X X
Core Infrastructure Monitoring - Servers, DC's, Firewalls, ISP's… Add-On X X
Backup Management - Daily Monitoring, Unlimited Remediation (i.e. file restore, server restore), Included Test Restores Add-On X X
Firewall Management - Unlimited Rule Changes, Update Management, License Management Hourly X X
Vendor Management Hourly X X
Technology Advisory Services Hourly X X
Annual Network Health Check Add-On X X
Annual Business Review Add-On X X
Quarterly Business Review Add-On Add-On X
Optional Content Filtering for Managed DNS Add-On Add-On X
Annual External Vulnerability Scan and Public Login Domain Dark Web Scan Add-On Add-On X
Pre-Scheduled Monthly / Quarterly Onsite Consultant Visits Add-On Add-On Add-On
Office 365 Support - Tier 1 Support, Moves/Adds/Changes, Licensing Management Add-On Add-On Add-On
LogicCloud PBX Management and Support - Moves/Adds/Changes, Yearly Holiday Management Add-On Add-On Add-On
One-Time, Per Device Onboarding Fee $50 / Device $100 / Device $100 / Device
Monthly Prices As Low As… $20 / Workstation &
$40 / Server
$81 / User $104 / User
Monthly Prices As Low As… $20 / Workstation &
$40 / Server
$81 / User $104 / User
* Essential service plan has a $200 / Month "Service Access Charge" which includes 1 hour of Remote IT Support. Up to 4 additional hours can be included at an additionally discounted rate. 

Questions? Ready to get your IT in the hands of trusted professionals?